(737) 340-5060

privacy policy

General

  • This Privacy Policy describes how “Ecom Kinetic” (“Company” or “we” hereby) collects, uses, and shares information provided by you when you visit our website located at https://ecomkinetic.com or use any of our services.
  • This policy also informs you about your rights as visitors or viewers of our website with respect to your Personal data and how you can get your questions answered about your Personal data and our Privacy Policy.
  • When you visit our site or use any of our services, you become subject to our Privacy Policy. You agree to our collection and use of your Personal Data and any other information. We use the data collected from our website according to the laws and regulations of collecting, sharing, using, and transmitting of your Personal and non-Personal Data.
  • We own the rights to change our Privacy Policy anytime in the future. If we change the Policy, we will update it in this section of our website along with the date of revision.
  • Please read our Privacy Policy and our Cookie Policy thoroughly and if you have any questions pertaining to it, please feel free to contact us through the contact information given at the bottom of the page.

Whose Personal Data Do We Process?

  • We can process your personal data if:
  • You are a visitor, client, or vendor of Ecom Kinetic (or are interested in becoming one);
  • You use our products and/or our services;
  • You work for our client and/or vendor or someone who uses services and/or products that have been developed by us;
  • You are a client (or work for a client) whom we want to tell about and offer our services and/or products;
  • You are our employee, subcontractor, or are interested in working with us.

What kind Of Personal Information Do We Collect?

We collect personal data and other information provided to us either by you or by a third party.

This Information Can Include:

  • Your name;
  • Information about your employer, subdivision, and official duties;
  • Your address, phone number, email address, or other contact details;
  • Personal information provided during phone conversations, email correspondence, or the use of our website (including when you register for newsletters, place an order, participate in a contest, or submit a form);
  • Information regarding any cooperation between Ecom Kinetic and you or your employer;
  • Technical information (such as your IP address, browser details, time-zone, plugins, operating system, etc.);
  • Your visit history on our website (including URLs, time and date of visits, pages viewed, and browsing behavior);
  • Activities such as scrolling, mouse clicks, or hovers on our website.

If you provide Ecom Kinetic with data of/from third parties (such as their names, email addresses, phone numbers, etc.), you guarantee that you have the right to do so.

Collection And Use Of Amazon Data

In addition to the data listed above, we collect and process data from Amazon when using Amazon’s services or APIs in strict compliance with Amazon’s policies.

Amazon Data May Include But Is Not Limited To:

  • Order information, customer details, and shipping data;
  • Product information such as SKUs, inventory levels, and pricing;
  • Performance data related to sales and customer engagement.
  • We collect, store, and process Amazon data for the following purposes:
Providing Services: To manage and fulfill Amazon-related orders and services.
Improving Efficiency: To streamline processes such as inventory management and customer service for Amazon sellers.
Data Analysis: To analyze sales performance and other key metrics in compliance with Amazon’s requirements.

Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to safeguard your personal data, including data from Amazon, against unauthorized access, modification, or disclosure. These measures include:

  • Data Retention and Disposal.
  • Encryption of sensitive data in transit and at rest.
  • Access controls to limit access to Amazon data to authorized personnel only.
  • Regular audits and assessments to ensure compliance with data security standards.
  • We retain personal data, including Amazon data, only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we follow a secure data disposal process to ensure that the information is completely removed from our systems.

To Whom Do We Disclose Your Personal Information

  • Our business partners, clients, vendors, and subcontractors;
  • Our auditors, legal consultants, and other professional consultants.
  • For Amazon data, we do not share personal Amazon customer information with unauthorized third parties. Amazon data is shared only with approved third parties or subcontractors who are directly involved in fulfilling services and have agreed to maintain the same level of confidentiality and security required by Amazon’s policies.

Data Sharing with Third Parties

  • We can share data collected via our website with:
  • Our advertisers and advertising networks, which need this data to select and display relevant ads to you and others. We do not disclose any data that can personally identify you to advertisers, but we do provide general data about our users.
  • To protect the rights, property, and security of Ecom Kinetic, our clients, our employees, and other users, we may also share information with other companies and organizations (including law enforcement) to prevent fraud and other risks.

Usage Of Outbound Links

  • Ecom Kinetic websites may include links that lead to other websites, which are controlled by parties not related or connected to us. After clicking an outbound link, we lose any control over the collection, storage, or processing of your personal data on those websites.

How To Contact Us:

Contact Address:

Phone: (737) 340–5060

Email: info@ecomkinetic.com

  • By providing your contact information and clicking the ‘submit’ button, you hereby expressly provide us your consent at will to be contacted from our staff via phone call/ SMS messages or email in regard to answer your query or sharing information as requested from your end. In addition, when you submit a query on our website, you authorize us to send you relevant information via any mode of communication pertaining to our services which we deem being of your interest. The frequency of messages may vary based on your activity. Standard message and data rates may apply when you send a message.
  • You have the right to opt-out of these communications at any time by texting "STOP" or seek assistance by texting "HELP." Please be noted that by ‘Opting out’ you will no longer be able to receive any further message/ communication from our end pertaining to any services you may be interested in or an order you may have placed with us.

FAQs

Account suspensions can result from various reasons such as policy violations, performance issues, or suspected fraudulent activities. Our experts analyze your case comprehensively to determine the root cause and devise a tailored strategy for reinstatement.

The duration varies depending on the complexity of the suspension reason and the responsiveness of platform. Generally, our proactive approach ensures a swift resolution, with many cases resolved within days to weeks.

To begin, schedule a consultation with our reinstatement specialists. We’ll assess your situation, provide a comprehensive analysis, and recommend the best course of action. Our goal is to alleviate your concerns and swiftly restore your platform selling privileges.

While we have a high success rate, reinstatement cannot be guaranteed due to platform discretion in evaluating each appeal. However, our experienced team maximizes your chances by adhering strictly to platform guidelines and leveraging proven strategies.

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